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Our Confidentiality

Confidentiality Policy

At Bharat Digital Seva, we prioritize the privacy and security of our clients' personal, financial, and business information. We are committed to handling all data with the utmost confidentiality and ensuring compliance with relevant data protection laws.

Information We Collect

  • We collect and process various types of data, including but not limited to:
  • Personal Information (Name, Address, Contact Details, Date of Birth)
  • Financial Information (Bank Details, Payment Transactions, Insurance Details)
  • Business Data (Company Information, Tax IDs, Legal Documents)
  • Sensitive Data (Documents related to Visa, Insurance, CSC Services, etc.)

How We Protect Your Information

  • We implement strict security measures to ensure your data remains protected:
  • Data Encryption – All sensitive data is encrypted to prevent unauthorized access.
  • Restricted Access – Only authorized personnel have access to confidential information.
  • Non-Disclosure Agreements (NDAs) – Our employees and partners sign NDAs to uphold confidentiality.
  • Latest AntiVirus in all Workstations
  • Licensed Antivirus, Anti malware, Anti ransomware softwares
  • Regular Monitoring and logging
  • Compliance with Legal Regulations – We adhere to government regulations, including data protection laws and industry standards.

How We Use Your Information

  • Your data is collected and used solely for the purpose of providing our services, including:
  • Processing insurance policies, claims, and legal documentation
  • Assisting with visa & immigration services
  • Managing CSC (Common Service Center) transactions
  • Providing IT solutions and digital services
  • Enhancing customer experience and service efficiency
  • We DO NOT sell, trade, or disclose your personal information to third parties unless required by law.

Third-Party Data Sharing

  • We only share data with trusted third parties when necessary, including:
  • Government agencies for regulatory compliance
  • Financial institutions for payment processing
  • Insurance companies for policy management
  • Technology providers to enhance security and efficiency
  • Each third party is bound by strict confidentiality agreements to protect your information.

Your Rights & Choices

  • You have full control over your data and can:
  • Request access to your stored information
  • Correct or update incorrect details
  • Withdraw consent for data processing (where applicable)
  • Request deletion of unnecessary data
  • For any requests, please contact our Team.

Confidentiality in Communication

  • All communication, whether via email, phone, or website, is kept strictly confidential. We advise our clients to share sensitive information only through secure channels provided by our company.

Reporting a Data Breach

  • In the unlikely event of a data breach, we take immediate action by:
  • Notifying affected individuals and authorities as per legal requirements
  • Investigating and resolving the breach swiftly
  • Strengthening security measures to prevent future occurrences